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Customer Data Management Tips + Best Practices (According to Experts)
Your customers’ data, from lead capture to post-purchase, has huge potential for your company ... IF it’s managed correctly. I…
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Customer Data Management Tips + Best Practices (According to Experts)
Your customers’ data, from lead capture to post-purchase, has huge potential for your company ... IF it’s managed correctly. I…
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4 Ways AI Can Improve Your Loyalty Program OR 4 Ways AI Can Improve Your Customer Loyalty
Is it really possible for AI to improve your customer loyalty program? The answer is yes! The majority of customer…
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4 Ways AI Can Improve Your Loyalty Program OR 4 Ways AI Can Improve Your Customer Loyalty
Is it really possible for AI to improve your customer loyalty program? The answer is yes! The majority of customer…
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AI Ticketing: Your Not-So-Secret Weapon for Customer Service
When AI first started becoming more accessible, I have to admit, my first thought was not AI ticketing. I'd been…
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AI Ticketing: Your Not-So-Secret Weapon for Customer Service
When AI first started becoming more accessible, I have to admit, my first thought was not AI ticketing. I'd been…
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15 Top Reasons to Get a Customer Support Job, Straight from a Rep
Customer support is excellent work. I can tell you that from experience, having spent two years on the HubSpot Support…
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15 Top Reasons to Get a Customer Support Job, Straight from a Rep
Customer support is excellent work. I can tell you that from experience, having spent two years on the HubSpot Support…
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How to Run an Effective Heuristic Evaluation
I remember a client who tried to launch their new user interface without testing it properly. They were confident everything…
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How to Run an Effective Heuristic Evaluation
I remember a client who tried to launch their new user interface without testing it properly. They were confident everything…